High-Speed Internet & Telephone System for a Seamless Guest Experience

About the Client…

Pranzo Italian Restaurant is York’s newest dining destination, located in the former YO! Sushi site on Church Street. Founded by Marco Greco, Pranzo builds on the success of its existing restaurants in Ben Rhydding, Harrogate, and Horsforth offering an authentic Italian experience, that offers something different, but still based on traditional recipes. Marco and his sister grew up in Calabria, Southern Italy, learning to make pasta with their family – a heritage that shapes Pranzo’s menu today. With 50 staff and an already glowing reputation (5 stars on TripAdvisor and Google), Pranzo is quickly becoming a must-visit in York.

The Challenge…

Pranzo needed reliable, high-speed internet to support reservations, payment systems, and customer WiFi. They also required a professional telephone system to manage bookings and communications effectively, all within a tight timeframe to ensure a smooth restaurant launch.

The Solution…

Touch Telecom designed and installed a tailored package for Pranzo including: – High-Speed Fibre Broadband to ensure fast, reliable connectivity for staff and guests. – Business Telephone System for professional call handling and reservations. – Local Support & Maintenance for peace of mind and ongoing reliability.

The Results…

✔ Seamless launch with connectivity live from day one.

✔ Efficient operations with reliable broadband and telephony.

✔ Enhanced guest experience with hyper-fast customer WiFi.

✔ Professional image with a modern telephone system.

Client Feedback…

“Touch Telecom ensured we were ready for opening day with fast broadband and a reliable phone system. Their support allowed us to focus entirely on delivering a true Italian experience for our guests.”

— Stephen Peace, Chief Operating Officer, Pranzo Italian Restaurant

Why Touch Telecom?

Touch Telecom has extensive experience supporting hospitality businesses across Yorkshire and Cumbria. We deliver reliable, cost-effective broadband and telecoms solutions for SMEs and national corporates alike – helping businesses stay connected, reduce costs, and improve efficiency.