We’re excited to announce that James Barraclough has recently joined Touch Telecom as our IT Operations Manager.

James brings over 10 years of experience in the IT industry, with a strong focus on Microsoft technologies and helping businesses operate more efficiently through smart, reliable IT solutions.

Since joining, James has already played a key role in achieving our Microsoft Partner status, enabling us to provide and resell Microsoft 365 solutions directly to our clients.

James’ expertise includes:

Microsoft 365 setup, licensing, and optimisation

Email migrations from Google Workspace and on-premise servers

SharePoint, Teams, and Exchange configuration

Improving business productivity through modern collaboration tools

Network management and infrastructure support

Remote Monitoring & Management (RMM)

Proactive patch management to keep systems secure and up to date.

James has also led the implementation of our brand-new IT Helpdesk service, ensuring we can provide fast, efficient, and reliable support to all of our clients.

His knowledge and hands-on approach will be invaluable as we continue to expand our services and support businesses with their IT needs.

Get in touch with James directly to see how we can support your business: